Since 2010, I am living in UAE and
I always looks for a solution to make calls to my home country to be in touch
with my family. At that time the GSM operators in UAE were costing AED 1.8 ($0.5)
per minute to make a call to Pakistan.
Now these days calling are very cheap
by both operator and they have drastically reduce the calling rates with the
help of their partners in other countries. The major issue I am facing using my
GSM connection is to maintain a separate prepaid line to get cheap calls with no commitment with my postpaid
connection because none of the operator gives me best rates and they charge the
user for high line rents and package commitment if you want to have cheaper
international offer on my postpaid connection.
The 2nd challenge I am
facing when I make call international my family receive the local area number on their phone
most of the time because operator’s or operator partner are using grey traffic
in the country which does not show who is calling and usually they avoid taking
calls from unknown number.
Due to grey traffic over VOIP the
quality of service is really downgraded its very rare chance if you get the
good quality of service which means cheap calling means lowest calling of
service. I have same experience with the calling cards available in the market
by the name of Hello or Five.
I am really disappointed and
raise the complaint to the operator help line but I received standard anwers
such as:
“Sir, in a peak hours you might
get the bad quality otherwise we don’t have any problem”
“Sir, if your family is getting
local number then its not or fault ask your family to raise the complaint
against that number”
How dump is my operator help line
you can imagine.
Best of luck.
